top of page
Frequently asked questions
• On the first use, allow the candle to burn for at least 2 hours (or until the wax has melted to the sides of the jar to allow you to get the most out of your candle.
• Always trim the wick to 5mm before lightening to avoid smoking and damage to the glass.
• Store your candle in a cool, dry place.
• Never leave a burning candle unattended.
• Burn candles out of reach of children and pets.
• Always leave at least 10 minutes between burning candles.
• Do not burn a candle near anything that can catch fire.
• Only burn this candle on a level heat resistant surface.
• Never burn this candle for more than 3-4 hours.
• Do not allow the flame to touch the glass.
• Ensure the wick is upright, above the wax and central before the wax sets.
• Glass may become hot during use.
• Once extinguished, allow the candle to cool for 1 hour before relighting.
• Extinguish a candle if it continues to smoke, flicker, or if the flame becomes too high. Allow it to cool, trim the wick and relight.
• Extinguish when 5mm of wax remains and do not relight.
• Please do not remove the warning sticker that is on the base of the candle.
• Never move or touch a burning candle when the wax is liquid.
Put the candle in the freezer (no lid) for a couple of hours, scoop out the wax, then wash the container with warm soapy water and leave to dry. You can then reuse the container in any way you want*.
*Visit our 'using your INZHO candle' (javascript:void(0))page in the 'about' section for ideas on different ways to reuse your glass jar.
bottom of page